Oracle Applications: Receivables Implementation System Study Questionnaire Part-3

Part 2->Oracle apps Receivables Implementation Questionnaire Part 2

	2.2	Project Billing
	2.2.1	Typically, how many project-related payments do you receive a month?
	2.2.2	Do you use standard invoice lines with default accounting information?
	2.2.3	Do you have any subsidiaries that bill customers in a foreign currency?
	2.2.4	Are there any other foreign currency issues regarding invoices and/or payments?
3		Payment Processing
3.1		Payments
	3.1.1	Describe your cash applications process.
	3.1.2	Do you enter your payments in batches? How are batches identified?
	3.1.3	How do your customers generally pay invoices? (Single check, single invoice/single check, multiple invoices/multiple checks)
	3.1.4	Do you use batch control counts and amounts?
	3.1.5	Do you use more than one bank account and/or cash account?
	3.1.6	Do you have customers who pay other customers’ invoices?
	3.1.7	Do you use lockboxes?
	3.1.8	How many lockboxes do you use?
	3.1.9	Do you receive deposits and/or prepayments?
	3.1.10	Do you receive non-customer related payments?
	3.1.11	How are non-customer related payments accounted for?
	3.1.12	How do you handle payments without remittance information?
	3.1.13	What are your policies and procedures about adjusting payments?
	3.1.14	What are your policies and procedures about reversing payments?
	3.1.15	How many payments do you receive in a month?
	3.1.16	How many checks are returned by the bank in a period?
	3.1.17	What are the reasons for checks being returned by the bank?
	3.1.18	Who applies cash?
	3.1.19	How is cash applied?
	3.1.20	Do you create charge backs (Debit Items) for customer deductions?
3.2		Collections
	3.2.1	How do you enter/manage a credit amount owed to the customer by your company?
	3.2.2	How do you enter/manage a credit amount owed to your company by the customer
	3.2.3	What does your aging look like?
	3.2.4	Do you send dunning letters to customers?
	3.2.5	Do collectors actively call customers on delinquent items?
	3.2.6	What is the process for tracking actions to collect on delinquent accounts?
	3.2.7	Is the process for tracking actions to collect on delinquent accounts automated?
	3.2.8	Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts?
	3.2.9	Do you monitor performance of your collectors?
	3.2.10	What metrics are used to monitor collections performance?
	3.2.11	Do you do cash-flow requirements forecasting?
	3.2.12	What sort of buckets do you use for cash-flow requirements forecasting? (For example, 30, 60, 90...)
3.3		Reconciliation
	3.3.1	Do you reconcile payments with the bank?
	3.3.2	How do you reconcile payments with the bank?
	3.3.3	How often do you reconcile payments with the bank?
	3.3.4	How are bank reconciliation errors handled?